Troubleshooting & FAQs
If you encounter unexpected prompts or questions while using Eidos Lite, refer to this guide to resolve them quickly.
1. Frequently Encountered Questions
Section titled “1. Frequently Encountered Questions”“File is in use or locked”
Section titled ““File is in use or locked””- Cause: Another window, an external SQLite utility, or a backup tool holds an exclusive lock on that
.eidosfile. - Solution: Close any external programs or duplicate windows accessing the file, wait two seconds, and re-open it in Eidos Lite.
Space folder or file cannot be opened
Section titled “Space folder or file cannot be opened”- Check Paths & Permissions: Verify that the folder has not been moved, renamed, or trashed in your operating system’s file manager.
- Valid File Format:
.eidosfiles contain specialized database schemas. Renaming an arbitrary blank text file to.eidoswill not make it readable.
“Please save current changes first” when restoring or syncing
Section titled ““Please save current changes first” when restoring or syncing”- Solution: Click the clock icon in the top right to open Versions. Under Changes, click Save version (or discard temporary edits). Once saved, proceed with your restore or sync operation.
Accidental deletion: how to recover lost files?
Section titled “Accidental deletion: how to recover lost files?”- Operating System Trash: Files deleted from the Eidos Lite sidebar are sent to your operating system’s Trash or Recycle Bin first. You can restore them from there.
- Restore from Versions: If you have versioning enabled, click the clock icon, locate an earlier snapshot containing the file in History, and click restore.
2. Keyboard Shortcuts Cheat Sheet
Section titled “2. Keyboard Shortcuts Cheat Sheet”| Shortcut (macOS) | Shortcut (Windows/Linux) | Action |
|---|---|---|
| ⌘ + N | Ctrl + N | Open New File dialog |
| ⌘ + Enter | Ctrl + Enter | Add new row below and begin editing |
| Tab / Shift + Tab | Tab / Shift + Tab | Navigate to next / previous cell |
| Space | Space | Toggle checkbox in selected cell |
| Esc | Esc | Cancel cell editing and restore previous value |
| ⌘ + Z | Ctrl + Z | Undo last action |
| ⌘ + Shift + Z | Ctrl + Y | Redo |
3. Diagnostics & Contacting Support
Section titled “3. Diagnostics & Contacting Support”If you encounter an issue that cannot be resolved:
- Open Settings → About.
- Click Copy diagnostics.
- If requested by the team, click Show logs folder to find detailed application logs.
- Visit GitHub Issues and submit your feedback along with the diagnostic snippet.